This policy explains how our company (“we,” “us,” or “our company”) collects, stores, and uses your information, and how we communicate with you in full compliance with local, state, and federal regulations, including but not limited to the Telephone Consumer Protection Act (TCPA), A2P 10DLC guidelines, and carrier-level requirements.

By submitting your information on any of our forms, websites, landing pages, or phone systems, you provide express written consent for our company to contact you. This consent applies to SMS messages, MMS messages, phone calls, voicemails, automated or AI-assisted phone calls, email communication, and follow-up communication related to your request. You agree that communications may be sent using automated technology, including auto-dialers, AI voice agents, or prerecorded messages, as allowed by law. You understand that consent is not required to receive any offer of service. You may request assistance or information without opting in.

When you provide information, you confirm that it is accurate and belongs to you. You agree not to submit someone else’s phone number or email address without permission. Submitting fake or misleading information, including using someone else’s contact details or providing false identities, may be considered a form of click fraud. Click fraud is illegal and may result in civil or criminal penalties. We reserve the right to report fraudulent activity to the proper authorities when required by law.

Our company follows strict TCPA and A2P 10DLC rules, including clear disclosure that you agree to receive automated and manual messages, no hidden or pre-checked boxes, no deceptive language, no affiliate-generated opt-ins, no purchased, rented, scraped, or third-party lists, and that all opt-ins must originate directly from you through one of our approved channels.

You may opt out of SMS or phone communication at any time by replying STOP, STOPALL, END, CANCEL, UNSUBSCRIBE, or QUIT. You may also request to stop phone calls or emails by contacting us directly. All opt-out requests are honored immediately or as soon as technically feasible.

To maintain A2P 10DLC compliance, we do not purchase, rent, sell, or trade consumer data. We only contact individuals who directly and voluntarily submitted their information to us. We do not resell your information under any circumstances. Your data remains private and is used solely to communicate with you regarding your request.

Our company follows industry-standard safeguards to protect your information. We may store your information in secure platforms such as CRM systems, phone systems, or third-party processors as required to deliver our services. Your information is not shared except when required to respond to your request, schedule a consultation, facilitate a property evaluation, or comply with legal or regulatory obligations. We do not publicly disclose your information or distribute it without your permission.

Your information may be used for responding to your inquiry, scheduling property walkthroughs or phone consultations, sending requested information about selling your property, following up regarding timelines, pricing, or property details, confirming appointments, and sending legally required disclosures. We only contact you about matters directly related to your request or communication with our company.

Message frequency varies based on your interaction with our company. Standard message and data rates may apply depending on your carrier. Carriers and network providers are not liable for delayed or undelivered messages.

Our company follows all applicable regulations, including TCPA, TSR, CAN-SPAM Act, CTIA and carrier guidelines for A2P 10DLC, state-level privacy laws where applicable, federal Do-Not-Call rules, and all relevant data protection and consumer protection laws. We update our policies as regulations evolve.